See onsport.com.au's Delivery Policy and Returns Policy for full details and conditions.
Sprint! Delivery - quick delivery within Australia.
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Please allow 2-5 days* to receive delivery.
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FREE and fast delivery on all orders over $75 (in a single order) to an Australian address.
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Flat rate of $9 for orders of $75 or less to an Australian address.
International Delivery (New Zealand)
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7-10 business days.
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Flat rate of $19.95.
International Express Delivery (New Zealand)
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3-5 business days.
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Flat rate of $39.95.
* Delivery timeframes exceptions:
Please allow up to 3 business days in addition to the above standard delivery timeframes when ordering the following brands:
- KooGa
- ISC
- Running Bare
- Rival
- infiniti fitness
Returns
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FREE and EASY returns on all orders over $75 (in a single order) to an Australian address. Conditions apply, see Returns Policy for details.
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Returns for orders of $75 or less will be at the customer's cost.
At onsport.com.au we are obsessed about customer service.
If you have a question that requires an answer within 24-48 hours, the best way to contact us is by sending an email to service@onsport.com.au. Please include in the email as much detail as you can about your order (e.g. order number, your name, onsport.com.au registered email address) or the question you have about any one of our products or experiences.
If you have a question or concern that is particularly urgent and you need a response within a few hours, please call us on 1300 351 461. A member of our friendly customer service team will be happy to help you.