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Shipping and Returns
Our warehouse and operations are proudly Australian-based in St Peters NSW and Regent's Park NSW, allowing us to dispatch and deliver your orders in a timely and reliable fashion. FREE delivery applies to orders over
AU$150 delivered within Australia. It's a good idea to include your work address as your nominated delivery address if you're not going to be at home to sign for your delivery. Please also note that if your order includes
multiple items, some products may be shipped separately and therefore arrive on different days. Incorrect size and fit items can be returned for replacement, however, some conditions and/or restrictions apply. Please
refer to our
returns policy.
Customer Care
If you have a question about our Aussie-based sports and fitness online store, any of the brands we sell, a product-specific question, want to check the status of your order, or if you just generally want to engage with someone at onsport.com.au, we'd love to hear from you. Please send us an email at: contact@onsport.com.au, or Live Chat with us between 9 am and 5 pm AEST Monday-Friday. If you'd like to contact us outside of these hours, just shoot us an email and we'll respond as quickly as we can. There's also a lot of information in our FAQ.
